Blogs about frequently asked questions
Where can I find the ICCID number of my eSIM?
When you contact our customer service and need help with your eSIM, our support team will ask for the ICCID number of the eSIM in question. The ICCID number stands...
Where can I find the ICCID number of my eSIM?
When you contact our customer service and need help with your eSIM, our support team will ask for the ICCID number of the eSIM in question. The ICCID number stands...
Can I call or text with my eSIM?
Most Smissey eSIMs won't allow you to make calls or send text messages, as our eSIM packages only provide data. Telephony services such as texts (SMS) and calling are not...
Can I call or text with my eSIM?
Most Smissey eSIMs won't allow you to make calls or send text messages, as our eSIM packages only provide data. Telephony services such as texts (SMS) and calling are not...
How do you set up an eSIM host spot?
With eSIMs you can easily stay connected to your smartphone abroad. But what about your other devices? Are you without WiFi and do you need an internet connection on your...
How do you set up an eSIM host spot?
With eSIMs you can easily stay connected to your smartphone abroad. But what about your other devices? Are you without WiFi and do you need an internet connection on your...
When can I install my eSIM?
To know when you can install your eSIM, you need to be aware of the activation policy. Most eSIMs will not activate at the destination until they connect to a...
When can I install my eSIM?
To know when you can install your eSIM, you need to be aware of the activation policy. Most eSIMs will not activate at the destination until they connect to a...
How can I top up an eSIM?
Only rechargeable eSIMs can be upgraded. Before purchasing, you can check whether the eSIM is rechargeable under the "Top-up option" tab. Once you have used up your eSIM data, you...
How can I top up an eSIM?
Only rechargeable eSIMs can be upgraded. Before purchasing, you can check whether the eSIM is rechargeable under the "Top-up option" tab. Once you have used up your eSIM data, you...
How do I change my APN settings?
APN is the 'Access Point Name' of your device and you may need to adjust your device's APN settings to access data with certain Smissey eSIMs. If the APN settings...
How do I change my APN settings?
APN is the 'Access Point Name' of your device and you may need to adjust your device's APN settings to access data with certain Smissey eSIMs. If the APN settings...